Frequently Asked Questions
Have questions? We've got answers. Whether you're a first-time buyer or a long-term business partner, our FAQ section is here to provide quick and clear information about our products, services, shipping, and more. If you don’t find what you’re looking for, feel free to contact our team—we're always happy to help.
What makes your products unique?
We source all our products directly from trusted Sri Lankan farmers, ensuring premium quality, organic practices, and full traceability.
Are your products organic?
Yes, most of our products are organically grown without synthetic fertilizers or pesticides. Certifications are available upon request.
Do you offer international shipping?
Yes, we ship our products globally with reliable logistics partners to ensure timely and safe delivery.
Can I order in bulk for wholesale?
Absolutely. We specialize in bulk and wholesale orders. Please contact us for pricing and minimum order quantities.
How is the packaging done?
We use high-quality, food-grade, eco-friendly packaging that ensures freshness and extends shelf life.
What is the shelf life of your products?
Most of our products have a shelf life of 12 to 24 months when stored properly in cool, dry conditions.
Do you provide samples?
Yes, we offer product samples for evaluation. Shipping costs may apply depending on your location.
How can I place an order?
You can contact us via phone, email, or our website contact form. A sales representative will guide you through the process.
Do you provide any documentation like certificates of origin or quality reports?
Yes, we provide all necessary export documents, including certificates of origin, quality analysis reports, and phytosanitary certificates.
Are you open to private labeling?
Yes, we support private labeling and customized packaging for businesses.
